Returns and refunds policy

Devokes Refund & Return Policy

At Devokes, we are dedicated to providing products that solve your challenges effectively and enhance your overall experience. We recommend using our products for at least 14 days to fully experience their benefits. However, if you are not satisfied with your purchase, we offer a 60-Day Money Back Guarantee to ensure your peace of mind. For assistance, contact us at ddevokes@gmail.com.

Cancellation Policy

To make changes or cancel your order, please notify us within 24 hours of placing it. After this period, your order will likely have entered processing, and modifications or cancellations may not be possible.

If your cancellation is received within 24 hours, we will process your refund within 7 business days.

60-Day Money Back Guarantee

We stand by the quality of our products and encourage you to use them for at least 14 days to experience their full potential. If you remain unsatisfied, you may return the items within 60 days of purchase.

Please note:

  • Shipping fees (if applicable) are non-refundable.

To initiate a return, contact our support team by filling out the form on our Contact Us page or emailing us at ddevokes@gmail.com. Provide your Order Number or the Name and Email Address used at checkout to expedite the process.

Damaged Items

We take every precaution to ensure your order arrives in excellent condition. However, if your item arrives damaged, please notify us within 72 hours of delivery.

To report a damaged item:

  1. Email us at ddevokes@gmail.com.
  2. Attach a clear photo of the damaged item for evaluation.

We will determine eligibility for a replacement at no cost to you. Please note:

  • Damage to packaging with the product in good condition is not considered damage.
  • We do not refund, replace, or accept returns for items damaged through normal wear, tear, or misuse.

Shipping and Delivery

While we aim to deliver orders promptly, we are not liable for delays caused by couriers, customs, or other external factors. If you encounter delivery issues, please contact the courier directly for assistance.

We are not responsible for:

  • Lost, stolen, or delayed packages.

Incorrect Shipping Address

Customers are responsible for providing the correct shipping address at checkout. If an incorrect address is provided and we are not notified within 24 hours, we cannot offer a resend or refund.

Policy Updates

We reserve the right to update this policy at any time. Customers are encouraged to review the most recent version before making a purchase. By purchasing and using Devokes products, you agree to the terms outlined in this policy.

For further assistance, email us at ddevokes@gmail.com.